Terms & Conditions

By signing up with The Wholistic Midwife, you accept the below terms and conditions.

Refunds and course cancellations

We reserve the right to alter or cancel any episode of care or course at any time. We will offer you an alternative date or a full refund if the date is changed and you cannot attend.

In case of cancellation due to a medical reason, you will be refunded the fees, less the deposit. If you cancel for a non-medical reason, at our discretion we will refund fees (less the deposit). When booking an antenatal course in the event that your baby is born before the course starts, a full refund will be given if the course was supposed to start before your 37th week of pregnancy. Unless you have a medical reason that prevents you from accessing Zoom, we won't offer a refund if the course is moved online for a Covid-related reason. Subject to availability, we may be able to offer you another course. When you attend any course with The Wholistic Midwife, you agree to adhere to our Covid guidelines and to comply with government regulations regarding Covid to ensure everyone's safety.

Payment plans

A deposit will confirm your care plan/place on a course, but the remaining payment must be made prior to delivery of your baby or by the start date of the course. If there is an issue with payments, please inform The Wholistic Midwife promptly so that she can discuss options with you. Should payment not be received, we may cancel your booking. It is your responsibility to pay the remaining amount by bank transfer, prior to the start of the course.

Medical advice and personal safety

The content of the courses are not intended as medical advice and we are unable to advise on personal medical circumstances. No information provided by email, phone, WhatsApp or otherwise by The Wholistic Midwife is intended as medical advise. You should seek the advice of a medical professional to answer any health related or pregnancy related issues surrounding pregnancy, labour and/or birth or for any concerns with your baby once they are born. The Wholistic Midwife is not responsible for any complications that could arise as a result of pregnancy, labour and/or birth and therefore accepts no responsibility for complications or harm to any third party resulting from the use of hypnobirthing techniques or information from the antenatal course, workshops or postnatal course when used as a substitute for medical advice.

You should only participate in physical exercises, positions, or movements during The Wholistic Midwife courses when your midwife deems it safe for you. It is your responsibility to confirm that this is the case for your circumstances. Pregnant women with complications should not participate in the physical aspects of the courses. You are responsible for ensuring the space and equipment you are using on any course with The Wholistic Midwife is safe.

Intellectual Property


Any written or recorded material included in any of The Wholistic Midwife courses are the sole property of Anne Palmer and may not be used other than for the personal use of the participant without obtaining prior written permission.

By taking part in a course with The Wholistic Midwife you agree that Anne Palmer may film, record or photograph the course for sales, marketing or promotional purposes. By attending a course you agree to being filmed or photographed and agree that Anne Palmer will retain all Intellectual Property Rights arising from any resulting media. If you are not happy with photographs or videos being used on social media or our website you must inform us prior to the course starting.

We reserve the right to change any course content at any stage.